[rt-users] Bulk Ticket Update Question

Stephen Turner sturner at MIT.EDU
Tue Dec 12 10:08:27 EST 2006


>	From: Torsten Brumm [mailto:torsten.brumm at googlemail.com] 
>	Sent: Tuesday, December 12, 2006 9:31 AM
>	To: sturner at mit.edu
>	Cc: RT Users
>	Subject: Re: [rt-users] Bulk Ticket Update Question
>	
>	Hi Stephen,

Hey Torsten,

>	its going worse at this moment ;-). we use RT 3.6.1.

Too bad - you need to find youself some Glühwein and Erbsensuppe ...
	
>	Whats going on at the MIT?

Still plugging away with RT 3.4.2, fully in production since June. I have
copied some 3.6.1 features though, which is why I was looking at the Bulk
check boxes yesterday. The default setting for the ticket list boxes is in
/Elements/RT__Ticket/ColumnMap - there's an entry 

    '_CHECKBOX' => {
        attribute => 'checkbox',
        title => loc('Update'),
        align     => 'right',
        value     => sub { return \('<input type="checkbox" class="checkbox"
name="UpdateTicket'.$_[0]->id.'" value="1" checked />') }
    },

You can change this file or override this particular column definition in a
callback.

Good luck,
Steve




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