[rt-users] displaying custom field in "RT at a glance"?

Dan Parsons dparsons at luxtera.com
Tue Dec 12 11:34:09 EST 2006


Does anyone have any more information on this?

Dan Parsons
Sr. Systems Administrator
Luxtera, Inc.


On Dec 11, 2006, at 3:28 PM, Dan Parsons wrote:

> Yes, and it's granted to me, along with everything else.
>
> Dan Parsons
> Sr. Systems Administrator
> Luxtera, Inc.
>
>
> On Dec 11, 2006, at 3:18 PM, Mathew wrote:
>
>> Dan Parsons wrote:
>>> I need to display the value of a custom field for each ticket
>>> shown on
>>> the "RT at a glance" page, which shows a predefined search named
>>> "Search
>>> - My Tickets". I see how to add/remove columns, that part is easy,
>>> but
>>> my custom field isn't one of the choices. What am I doing wrong?
>>>
>>> Dan Parsons
>>> Sr. Systems Administrator
>>> Luxtera, Inc.
>>>
>>
>> Do you have the "SeeCustomField" right?
>>
>> Mathew
>>
>
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