[rt-users] bounce handling

Vivek Khera vivek at khera.org
Wed Dec 13 11:43:38 EST 2006


On Dec 11, 2006, at 4:56 PM, Vivek Khera wrote:

> I'm trying to figure out how to append bounce notices to tickets.   
> Basically, if a bounce comes in to my return-path address, I want  
> to scan it for evidence of a bounce from RT.  If it finds it,  
> append the message (or just the DSN report part if it is a DSN) to  
> the offending ticket.

Written, tested, and posted to

  http://wiki.bestpractical.com/index.cgi?RtBounceHandler

That page needs to be "despammed" as the links in it are flagged in  
red, which hopefully can be cleared up.

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