[rt-users] 3.6.1 - how to customize unowned tickets (rt at a glance) for all users ?
dlbewley at lib.ucdavis.edu
Thu Dec 21 19:35:06 EST 2006
On Thu, 2006-12-21 at 19:24 -0500, Jesse Vincent wrote:
> 3.6.3 lets the admin customize the RT at a glance view ;)
Configuration -> Global -> RT At A Glance
Lets me decide what things to show: MyAdminQueues, MyReminders, etc.
However, I do not yet see where I can modify the format of "My Tickets"
and "Unowned Tickets" to show custom fields.
Clicking "Edit" above the "Unowned Tickets" display on the At A Glance
Page when logged in as root and adding custom fields also does not
appear to modify the display for all other users.
Dale Bewley - Unix Administrator - Shields Library - UC Davis
GPG: 0xB098A0F3 0D5A 9AEB 43F4 F84C 7EFD 1753 064D 2583 B098 A0F3
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