[rt-users] 3.6.1 - how to customize unowned tickets (rt at a glance) for all users ?

[Jesse Vincent]

On Thu, Dec 21, 2006 at 04:35:06PM -0800, Dale Bewley wrote:
> On Thu, 2006-12-21 at 19:24 -0500, Jesse Vincent wrote:
> > 3.6.3 lets the admin customize the RT at a glance view ;)
> 
> Configuration -> Global -> RT At A Glance
> Lets me decide what things to show: MyAdminQueues, MyReminders, etc.
> 
> However, I do not yet see where I can modify the format of "My Tickets"
> and "Unowned Tickets" to show custom fields.

You can put any saved search there ;)

> Clicking "Edit" above the "Unowned Tickets" display on the At A Glance
> Page when logged in as root and adding custom fields also does not
> appear to modify the display for all other users.
> 
> -- 
> Dale Bewley - Unix Administrator - Shields Library - UC Davis
> GPG: 0xB098A0F3 0D5A 9AEB 43F4 F84C 7EFD  1753 064D 2583 B098 A0F3



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