[rt-users] Email notification to arbitrary addresses upon ticket creation in particular queues

[Freeman, Michael]

Is there anybody out there willing to share their scrips with me that
might allow me to send an email to an arbitrary e-mail address upon
creation of a ticket in a particular queue? We'd like to have each group
get notified whenever there is a ticket created. I think you can setup
the AdminCC stuff but isn't that somewhat chatty?

Thanks in advance,
Michael J. Freeman