[rt-users] rt-3.5.7 new install issues
Corey
corey_s at qwest.net
Sun Feb 12 18:00:07 EST 2006
Is there something different about the way rt 3.5 reads the RT_SiteConfig.pm?
I've been able to pinpoint at least one problem so far down to the fact that
it seems my RT_SiteConfig.pm isn't being used by rt.
mysite etc # pwd
/var/www/support.mysite.org/rt-3.5.7/etc
mysite etc # ls -l RT_*.pm
-r-xr-x--- 2 rt rt 18253 Feb 12 16:42 RT_Config.pm
-r-xr-x--- 1 rt rt 72 Feb 12 16:43 RT_SiteConfig.pm
mysite etc # cat RT_SiteConfig.pm
package RT;
Set($rtname , "mysite.org");
Set($DevelMode, '1');
1;
mysite etc #
mysite etc # grep rtname RT_Config.pm
Set($rtname , "example.com");
Despite what I've change in RT_SiteConfig.pm; RT is still setting $rtname to
what's RT_Config.pm, i.e. example.com rather than mysite.org.
Is there something I'm missing or doing wrong? Has behavior changed?
Thanks,
Corey
On Sunday February 12 2006 2:24 pm, Corey wrote:
> Hello!
>
> I wanted to check out the latest dev release of rt, to see how far along it
> is, and generality evaluate its usability. ( I heard that it's easier to
> extend/customize due to more extensive use of css and whatnot )
>
> Anyhow, I went through the install on two separate machines -- and ran into
> the same issue both times:
>
> At the initial login screen, the bplogo.gif appears as a broken link ( no
> image ), and below it displays the "RT for example.com" text -- despite the
> fact that I configured my RT_SiteConfig.pm appropriately ( or so I think?
> ).
>
> I've been completely unable to determine/fathom what may be causing this (
> I'm still quite new to RT ); I'm hoping someone could throw me some clues?
>
> ( the installs were done on two separate gentoo linux boxes )
>
>
> Many thanks!
>
> Cheers,
>
> Corey
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