[rt-users] approvals

[Chaim Rieger]

am a bit lost here,

which way is the proper way (i read the docs but dont quite  
understand them)

i create a ticket with the following words in them

Approval for Change Request


this would create a ticket in the approval queue

or


i create a ticket in the approval queue directly


this is the content from my template in the approval queue


===Create-Ticket: Approval for Change Request
Subject: Approve Change Request for {$Tickets{'TOP'}->Subject}
Depended-On-By: TOP
Queue: Approvals
Type: approval
Owner: stever
Content: Someone has created a Change Request.  Please review and  
approve it, so they can implement.
ENDOFCONTENT