[rt-users] approvals question

[Jason Fenner]

I am not aware that the approval queue work that way either.  I think 
that you would have to make an overlay to add that functionality.

Chaim Rieger wrote:

>
> when i send an email to the approvals queue it spawns a new ticket  
> that requires approval, this is great,
>
> can i somehow make it so that when i send an email to the general  
> queue, with "Approval request" in the subject line, to have it do the  
> same, or can this only happen to the approval queue.
>
>
>
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