[rt-users] approvals question

[Chaim Rieger]

On Feb 16, 2006, at 8:39 AM, Jason Fenner wrote:

> I am not aware that the approval queue work that way either.  I  
> think that you would have to make an overlay to add that  
> functionality.
>
> Chaim Rieger wrote:
>
>>
>> when i send an email to the approvals queue it spawns a new  
>> ticket  that requires approval, this is great,
>>
>> can i somehow make it so that when i send an email to the general   
>> queue, with "Approval request" in the subject line, to have it do  
>> the  same, or can this only happen to the approval queue.
>>

so the rules are as follows


any mail(ticket) thats genereated to the approval queue, will spawn a  
new "approval required ticket"
it does not make a difference what the content is,
i would like to have an approval requirement based on content not  
queues,

did anybody implement this yet, if not i will.