[rt-users] Building Upon the Concept from AutogeneratedPassword (fwd)

[Flores-Saaib, Urivan]

Hi Steven, All

New to RT software, but was thinking on this scenario:

- User A logs into RT
- User A is really busy changing tickets
- User B requests a password change using User A's email

Will the system prompt User A in the next submit he makes?

Regards,

-Urivan Flores Saaib

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Steven
Platt
Sent: Thursday, February 16, 2006 8:32 AM
To: 'doogles at doogles.com'; rt-users at lists.fsck.com
Subject: RE: [rt-users] Building Upon the Concept from
AutogeneratedPassword (fwd)

Hi jd,

We've recently implemented a PHP driven password reminder system for our
self-service users. They enter an e-mail address which is checked
against
the DB (we use postgres8). Valid addresses get login details e-mailed
back
out to the supplied address. 
http://www.hpa-bioinfosupport.org.uk/RT/

AFAIK it's not possible to easily backtrack from an MD5 encrypted
string, so
our system involves resetting the password to a standard pattern within
the
system. Resetting the password seems to be the best way, but I'm
prepared
(and expecting) to be corrected.

Steve

Steve Platt
Bioinformatics Support Co-ordinator
Bioinformatics Unit: Statistics, Modelling & Bioinformatics Department
Center for Infections
Health Protection Agency
61 Colindale Avenue
London
UK
NW9 5EQ
http://www.hpa.org.uk/srmd/bioinformatics/index.htm