[rt-users] 3.2.1 to 3.4.5 upgrade

JB Segal jb at smarterliving.com
Thu Feb 16 15:25:14 EST 2006

So, back in August, there was the discussion that started at
and continued with alexmv saying
"It looks like you're upgrading from something earlier than 3.3.0, not
from 3.4 -- 3.4 already contains a "NewReference" column.  Please read
the README file that comes with the distribution, specifically the part
labeled 'If you're upgrading from RT 3.0 or newer'.  'make upgrade' does
not upgrade your database tables; you will need to run rt-setup-database
to do that."

So, I'm doing a test upgrade on a non-live server of an rsync of our
live server. I've got 3.2.1 working (though gods know it took long
enough - perl upgrade issues).

The README says:
 - - - -
./configure {--with-appropriate-options}
make testdeps
make fixdeps
make upgrade

Update etc/RT_SiteConfig.pm

ls etc/upgrade
For each item in that directory whose name is greater than
     your previously installed RT version, run:

       /opt/rt3/sbin/rt-setup-database --action {various}
 - - - -

So, the make procedes and echos the same instructions about looking in
etc/upgrade and dealing as appropriate.


[root at braintree etc]# pwd
[root at braintree etc]# ls up*
ls: up*: No such file or directory

which will, sometime shortly, leave me with the same problem Alex was
replying to... a database without the correct Tables/Columns/Whatever.

I'll happily take any advice.

JB Segal		617-886-5575		www.smartertravel.com
Systems/Network Admin.	465 Medford St. Ste 400	www.bookingbuddy.com
Smarter Living, Inc.	Boston, MA 02129	www.tripmania.com

More information about the rt-users mailing list