[rt-users] View tickets w/out logins? New users create own logins?

Jesse Vincent jesse at bestpractical.com
Tue Feb 21 11:35:03 EST 2006

> > 
> > Essentially, I'd like to try and provide a structured input for many 
> > different kinds of requests, including feature requests, tech-support 
> > requests, etc.  However, I'd like for our project participants to be able 
> > to view a list of existing requests/tickets (of whatever we want to call 
> > the things tracked by RT) without having to have an existing RT website 
> > login or be forced to submit a request/ticket to get a website login.
> > 
> > (We currently run RT 3.4.2 but can upgrad to the latest stuff--3.8?)
> > 
> > I therefore am trying to support these 2 capabilities that I as of yet 
> > don't know hot to support with RT:

I _think_ that most of this could be supported with the extensions to RT
we've made for rt.cpan.org. I'll have a chat with the team about getting
those pushed out to the public svn server.

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