[rt-users] RT 3.5.5: Deleted tickets not appearing in searches?

Stewart Tranter S.G.Tranter at lboro.ac.uk
Wed Feb 22 09:29:06 EST 2006


My deleted tickets are not appearing in searches.  If I simply go to 
"Simple Search" and type "Deleted", it returns no results, similarly if 
I build a proper query.  Yet if I do a "select * from Tickets where 
status='Deleted';" I get 10 rows.

Is this expected behavior?  From initial searches on the archives, i 
believe this not to be the case.

Thanks in advance,

Stewart Tranter
Computing Services
Loughborough University

E:  s.g.tranter at lboro.ac.uk
W:  http://www.lboro.ac.uk/computing/
T:  +44 (0) 1509 223719
F:  +44 (0) 1509 223989

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