[rt-users] RT 3.5.5: Deleted tickets not appearing in searches?
Stewart Tranter
S.G.Tranter at lboro.ac.uk
Wed Feb 22 09:29:06 EST 2006
Hi,
My deleted tickets are not appearing in searches. If I simply go to
"Simple Search" and type "Deleted", it returns no results, similarly if
I build a proper query. Yet if I do a "select * from Tickets where
status='Deleted';" I get 10 rows.
Is this expected behavior? From initial searches on the archives, i
believe this not to be the case.
Thanks in advance,
Stewart
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Stewart Tranter
Computing Services
Loughborough University
E: s.g.tranter at lboro.ac.uk
W: http://www.lboro.ac.uk/computing/
T: +44 (0) 1509 223719
F: +44 (0) 1509 223989
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