[rt-users] getting nowhere with User_Local.pm and with no logs to go on

[Chaim Rieger]

Matt Ostiguy wrote:
> Running the unstable debian RT package on apache 1.3.34 modperl 1.29. 
> Only changes I have made are to RT_SiteConfig.pm , and installing 
> User_Local.pm as I aspire to having active directory ldap derived user 
> creation.
> 
> The problems:
> 1. Getting absolutely nothing logged in /var/log/request-tracker3.4
> 
> Dropping @LogToSyslogConf = ( socket => 'inet' ) unless 
> (@LogToSyslogConf); into RT_SiteConfig.pm did not make any difference
> 
> 2. LDAP auth does not appear to be attempted -
> 
> [Wed Feb 22 16:16:35 2006] [error]: FAILED LOGIN for eeee from 
> 192.168.234.123 <http://192.168.234.123/> 
> (/usr/share/request-tracker3.4/html/autohandler:191)
> 
> Which appears to be a failed local logon attempt, not an ldap attempt.
> I am not seeing anything on my AD server that would indicate any 
> requests hitting it.
> 
> Any ideas? Do I need to include the User_Local.pm somehow? I have it 
> installed in both
> 
> /usr/local/share/request-tracker3.4/lib/RT
> /usr/share/request-tracker3.4/lib/RT
> 
> Toggling the debug flag in it did not increase any logging output 
> anywhere in /var/log
> 
> 
> # RT_SiteConfig.pm
> #
> # These are the bits you absolutely *must* edit.
> #
> # To find out how, please read
> #   /usr/share/doc/request-tracker3.4/INSTALL.Debian
> # THE BASICS:
> Set($rtname, 'rt.f.q.d.n');
> Set($Organization, ' domain.com <http://domain.com/>');
> Set($CorrespondAddress , 'rt at domain.com <mailto:rt at domain.com>');
> Set($CommentAddress , ' rt-comment at domain.com 
> <mailto:rt-comment at domain.com>');
> Set($Timezone , 'America/New_York'); # obviously choose what suits you
> # THE DATABASE:
> Set($DatabaseType, 'mysql'); # e.g. Pg or mysql
> # These are the settings we used above when creating the RT database,
> # you MUST set these to what you chose in the section above.
> Set($DatabaseUser , 'rt');
> Set($DatabasePassword , 'rtpassword');
> Set($DatabaseName , 'rtdbname');
> # try to get logging working
> @LogToSyslogConf = ( socket => 'inet' ) unless (@LogToSyslogConf);
> # THE WEBSERVER:
> Set($WebPath , "/rt");
> Set($WebBaseURL , "http://rt.domain.com <http://rt.domain.com/>");
> 
> # Ldap Attempts
> Set($LDAPExternalAuth, 1);
> Set($LdapServer, "ad.dc.goes.here");
> Set($LdapUser, "rt");
> Set($LdapPass, "password");
> Set($LdapBase, "dc=domain,dc=com");
> Set($LdapUidAttr, "uid");
> Set($LdapFilter, "(objectclass=*)");
> Set($LDapTLS, 0);
> 1;
> 


check /usr/local/request-tracker3/var/log/rt.log