[rt-users] quoted-printable vs 8bit encoding

Jeff Beaird jeff.w.beaird at wheaton.edu
Wed Feb 22 17:33:38 EST 2006

We are running RT 3.4.1 using the request-tracker3.4 package for debian 
sarge, and recently got bitten by the "8-bit" bug that was fixed in 
3.4.2.  Rather than upgrade all sorts of things on the system in order 
to get to 3.4.4, I modified SendEmail.pm so that it would be sending 
mail with "Content-Transfer-Encoding: 8bit" instead of "8-bit".

Some of the mail we receive is fed by a form which uses Mail::Sendmail. 
  Mail::Sendmail sends mail, by default, encoded as quoted-printable. 
This can be overridden, according to the documentation for Mail::Sendmail.

The curious thing is that when we receive mail from Mail::Sendmail, 
encoded as "quoted-printable", RT responds to it with 
"Content-Transfer-Encoding: 8-bit", instead of "8bit".  I have grepped 
through the code for 8bit, 8-bit, etc., in an attempt to find why this 
might be, but am not coming up with any good answers.

Any idea what might be going on?

Jeff Beaird
Systems and Technological Services
Buswell Memorial Library
Wheaton College
Wheaton, IL

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