[rt-users] RTx Shredder

[Luke Vanderfluit]

Hi Ruslan.

Ruslan Zakirov wrote:

>Luke, did you use RTHOME or PREFIX environment variable to define RT path?
>  
>
RTHOME certainly placed the files in the correct directories, but I 
found out I had been using a separate RT installation that was on a 
different path.
I have 2 installations of RT on this box. One is installed by Blastwave, 
put in /opt/csw/rt3.
Unfortunately I had forgotten to change the settings in my httpd.conf 
before I posted to the group.
My apologies for the inconvenience.

Kind regards.
Luke.



>On 2/24/06, Luke Vanderfluit <lvanderf at internode.com.au> wrote:
>  
>
>>Hi.
>>
>>Solved this.
>>Kind regards.
>>Luke.
>>
>>Luke Vanderfluit wrote:
>>
>>    
>>
>>>Hi.
>>>
>>>I tried installing RTx::Shredder on my RT box.
>>>I'm running RT 3.4.5 (and mysql 4.0.18).
>>>
>>>I did all the stuff that was in the README,
>>>Then RTx::Shredder was installed in /usr/local/rt3/html instead of
>>>/usr/local/rt3/local/html or /usr/local/rt3/share/html, so I manually
>>>copied the 2 directories: 'Callbacks' and 'Admin' into
>>>/usr/local/rt3/local/html
>>>
>>>No Joy :-(
>>>
>>>Then I copied 'Callbacks' into /usr/local/rt3/share/html and
>>>'Admin/Tools/Shredder' into /usr/local/rt3/share/html/Admin/Tools
>>>
>>>Still No Joy :-(
>>>
>>>What am I missing here (libraries)?
>>>
>>>Thanks.
>>>Kind regards.
>>>
>>>      
>>>
>>--
>>Luke
>>
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>>    
>>
>
>
>--
>Best regards, Ruslan.
>
>  
>


-- 
Luke

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