[rt-users] email functionality

[JP Chilumula]

Friends,

Managed to successfully install and configure RT on
SuSe 9.3/Oracle 10.2g/Postfix.

However, there is a minor problem, that email
functionality refuses to function.

When someone replies via email, I see the following
entires in the log files:

<errorMessage>
Feb 27 13:51:45 dirac postfix/local[24776]: AEAC2F5C3:
to=<rt-database at dirac.insight.asdf.com>, relay=local,
delay=1, status=deferred (temporary failure. Command
output: An Error Occurred =================  404 Not
Found )
Feb 27 14:02:46 dirac postfix/local[24869]: BE1A6F6FB:
to=<rt-database at dirac.insight.asdf.com>, relay=local,
delay=1, status=deferred (temporary failure. Command
output: An Error Occurred =================  404 Not
Found )
Feb 27 14:18:12 dirac postfix/local[25068]: AEAC2F5C3:
to=<rt-database at dirac.insight.asdf.com>, relay=local,
delay=1588, status=deferred (temporary failure.
Command output: An Error Occurred ================= 
404 Not Found )
Feb 27 14:24:33 dirac postfix/local[25210]:
1A0BD10AEA: to=<rt-database at dirac.insight.asdf.com>,
relay=local, delay=0, status=deferred (temporary
failure. Command output: An Error Occurred
=================  404 Not Found )
Feb 27 14:34:51 dirac postfix/local[25356]: BE1A6F6FB:
to=<rt-database at dirac.insight.asdf.com>, relay=local,
delay=1926, status=deferred (temporary failure.
Command output: An Error Occurred ================= 
404 Not Found )
Feb 27 14:51:32 dirac postfix/local[25544]: AEAC2F5C3:
to=<rt-database at dirac.insight.asdf.com>, relay=local,
delay=3588, status=deferred (temporary failure.
Command output: An Error Occurred ================= 
404 Not Found )
Feb 27 14:51:32 dirac postfix/local[25545]:
1A0BD10AEA: to=<rt-database at dirac.insight.asdf.com>,
relay=local, delay=1619, status=deferred (temporary
failure. Command output: An Error Occurred
=================  404 Not Found )
</errorMessage>


I have the corresponding entries in my /etc/aliases
file:

rt-database:    "|/opt/rt/bin/rt-mailgate --queue
database --action correspond --url
http://dirac.insight.asdf.com/rt"
rt-database-comment:    "|/opt/rt/bin/rt-mailgate
--queue database --action comment --url
http://dirac.insight.asdf.com/rt"


Any suggestions would be greatly appreciated!!!

Thanks a gazillion!
JP.