[rt-users] login problem

[zhou jian]

http://osg-tg2.its.uiowa.edu/rt/

I used this one, but it still the same!

--- Chaim Rieger <chaim.rieger at gmail.com> wrote:

> change it to the dns name that you have defined in
> apache as ServerName
> 
> 
> 
> 
> zhou jian wrote:
> > I am away from my machine. However, I only made
> one
> > change to my siteconfig.pm. Just added the
> ipaddress
> > to the Set($WebBaseURL,"myipaddress"); I didn't
> even
> > configure the email right now.
> > 
> > --- Chaim Rieger <chaim.rieger at gmail.com> wrote:
> > 
> >> ok so you populated the database with info thats
> >> good
> >> now can you please post your Siteconfig.pm
> >>
> >>
> >> zhou jian wrote:
> >>> mysql> SHOW DATABASES
> >>>     -> ;
> >>> +--------------------+
> >>> | Database           |
> >>> +--------------------+
> >>> | information_schema |
> >>> | mysql              |
> >>> | rt3                |
> >>> | test               |
> >>> +--------------------+
> >>> 4 rows in set (0.05 sec)
> >>>  
> >>> mysql> DATABASE rt3;
> >>> ERROR 1064 (42000): You have an error in your
> SQL
> >>> syntax; check the manual that corresponds to
> your
> >>> MySQL server version for the right syntax to use
> >> near
> >>> 'DATABASE rt3' at line 1
> >>> mysql> use rt3
> >>> Database changed
> >>> mysql> show tables
> >>>     -> ;
> >>> +-------------------------+
> >>> | Tables_in_rt3           |
> >>> +-------------------------+
> >>> | ACL                     |
> >>> | Attachments             |
> >>> | Attributes              |
> >>> | CachedGroupMembers      |
> >>> | CustomFieldValues       |
> >>> | CustomFields            |
> >>> | GroupMembers            |
> >>> | Groups                  |
> >>> | Links                   |
> >>> | ObjectCustomFieldValues |
> >>> | ObjectCustomFields      |
> >>> | Principals              |
> >>> | Queues                  |
> >>> | ScripActions            |
> >>> | ScripConditions         |
> >>> | Scrips                  |
> >>> | Templates               |
> >>> | Tickets                 |
> >>> | Transactions            |
> >>> | Users                   |
> >>> | sessions                |
> >>> +-------------------------+
> >>> 21 rows in set (0.00 sec)
> >>>
> >>> Here they are!
> >>> --- Chaim Rieger <chaim.rieger at gmail.com> wrote:
> >>>
> >>>> do me a favor on your host via command line
> >>>>
> >>>> mysql -u root -p
> >>>> show databases;
> >>>> use rt3;
> >>>> show tables;
> >>>>
> >>>> exit
> >>>>
> >>>>
> >>>>
> >>>> send us the output.
> >>>>
> >>>> thanx
> >>>>
> >>>>
> >>>>
> >>>> zhou jian wrote:
> >>>>> I took a brief look at the code of autohandler
> >> and
> >>>>> have no clue yet. I still couldn't login with
> >>>> root,
> >>>>> password  combination. It is my first time for
> >>>>> installing RT.
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>                                               
>  
> >>  
> >>>>    
> >>>>>                                               
>  
> >>  
> >>>>    
> >>>>>                              
> >>>>>
> >
>
/////////////////////////////////////////////////////////
> >>>>>     # If the user isn't privileged, they can
> >> only
> >>>> see
> >>>>> SelfService
> >>>>>     if ((!
> $session{'CurrentUser'}->Privileged)
> >>>> and
> >>>>>         ($m->base_comp->path !~
> >>>> '^(/+)SelfService/') )
> >>>>> {
> >>>>>         $m->comp('/SelfService/index.html');
> >>>>>         $m->abort();
> >>>>>     }
> >>>>>     else {
> >>>>>         $m->call_next(%ARGS);
> >>>>>     }
> >>>>> }
> >>>>>                                               
>  
> >>  
> >>>>    
> >>>>>                                               
>  
> >>  
> >>>>    
> >>>>>                               
> >>>>> # If we have no credentials
> >>>>> else {
> >>>>>     $m->comp('/Elements/Login', %ARGS);
> >>>>>     $m->abort();
> >>>>> }
> >>>>> </%INIT>
> >>>>> <& /Elements/Footer, %ARGS &>
> >>>>> <%ARGS>
> >>>>> $user => undef
> >>>>> $pass => undef
> >>>>> $menu => undef
> >>>>> </%ARGS>
> >>>>>
> >>>>>
> >>>>>
> >>
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> _______________________________________________
> >>>>>
> >
>
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
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> >>>> http://wiki.bestpractical.com
> >>>>> Download a free sample chapter of RT
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> >>>
> >>>
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> > 
> > 
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> > 
> 
> 


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