[rt-users] Custom Field Bulk Update

[Nick Metrowsky]

Hi Everyone,

 

I have seen past discussions about this subject, but nothing recent.

 

Anyway, we have created a number of custom fields. There are going to be
times that a drop down list value of a custom filed may need to be
changed. Of course what the value changes, we want to make changes on
Tickets or Asset accordingly. Without going into the
ObjectCustomFieldValues table and make the change manually, is there a
nice way to do a bulk update on custom fields? I am running rt V3.4.4
and I do not see the capability at present. If there is a patch
available, it would be nice to have.

 

Thank you for your time.

 

Take care!

 

Nick

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20060104/9ca049d0/attachment.htm>