[rt-users] LDAP CONTRIB: Looking for a few good guinea pigs

Jim Meyer purp at acm.org
Tue Jan 10 20:45:48 EST 2006


Hello!

On Tue, 2006-01-10 at 10:14, Mike Ely wrote: 
> It's not mysql or the root password - if I revert my configuration back 
> to non-ldap auth, the root password works perfectly.  It's just that for 
> some reason, the fallback to IsInternalPassword isn't working.  I'll go 
> ahead and paste the error from rt.log that a failed login just 
> generated.  

Okay, I didn't understand that from earlier, then. I'm setting up a test
instance so I can validate it works in vanilla RT 3.4.4 and MySQL; once
I've got that, I'll insert a bit more debug and we'll go from there.

> Also, a quick question: is this mod intended to be used in 
> place of CurrentUser_Local.pm or will that even work with this?  The 
> whole purpose of me doing this is so that I don't have to create an 
> account for each and every person I want to give rights to post a 
> helpdesk query, but don't want the issues associated with queue granting 
> to "everyone."

This contrib is intended to:

* authenticate existing accounts against LDAP
* bootstrap auto-created accounts with user info from LDAP

You'd still have to give CreateTicket to the Everyone group (which you
could grant per queue or globally) if you want to allow people who don't
already have an RT account to generate a new ticket; when they do, RT
will auto-create their account using info from LDAP.

Hopefully that's what you're looking for. =]

Meanwhile, I'll let you know when I've either validated this on a
vanilla RT 3.4.4 setup or found the problem. =]

Thanks!

--j
-- 
Jim Meyer, Geek at Large                                    purp at acm.org




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