[rt-users] Attachment Problem?

[Mike Fisher]

On Wed, 11 Jan 2006, Vivek Khera wrote:

> On Jan 10, 2006, at 9:35 PM, Fisher, Michael wrote:
>
>> Are there any known issues with specific version levels of the MIME
>> tools or would there be any suggestions for other things that I
>> could try?
>
> It looks like you're failing to open a temporary file from the error
> message you got.  Check permissions on all directories where RT may
> write temp files and make sure they are writable by the user and/or
> group 'www'.

Vivek--

Thank you. I added some extra debug code to CGI.pm and found that it
was trying to write into /usr/tmp. Correcting the permissions for that
directory fixed the attachment handling.

-- 
Mike Fisher    Michael_Fisher at urmc.rochester.edu    585-275-6884
University of Rochester	                            School of Nursing