[rt-users] Can't open tickets via email

[Michael J. Hartwick]

On Thu, 12 Jan 2006 at 09:38 (+0300), Ruslan Zakirov wrote:

RZ> looks like fetchmail doesn't send message to the STDIN of the 
RZ> script, but tryes to execute message, you should pipe messages.

Thanks, that was the problem. Hear is the fetchmailrc file that works 
for me now. The username line is all one line despite the wrapping.

# .fetchmailrc
poll mail.hartwick.com proto pop3:
username support password ***** mda "cat | /opt/rt3/bin/rt-mailgate 
--url http://support.hartwick.com/ --queue General --action 
correspond"

Michael

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Michael J. Hartwick, VE3SLQ                      hartwick at hartwick.com
Hartwick Communications Consulting                      (519) 396-7719
Kincardine, ON, CA                             http://www.hartwick.com
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