[rt-users] Sendmail Configuration problem in RT
Mike Patterson
mikep at uclink.berkeley.edu
Mon Jan 16 12:57:56 EST 2006
Prasad,
Does it work when you email without using RT?
Some things to try:
* Some ISPs block outgoing email unless you use their smtp server or
request an exception from them for port 25 (e.g. SBC DSL does this
http://help.sbcglobal.net/article.php?item=4640).
* Try sending mail from your RT computer to itself (e.g. to
root at localhost) to see if that is working.
* Then try sending to another computer on your LAN such as your proxy
server.
* Double check software/hardware firewalls of incoming and outgoing filters.
Good Luck.
Mike
Prasad Deshpande wrote:
>
> Hi,
>
>
>
> I am running RT 2.0.15 on Red Hat 9. I am facing problem in sending
> and receiving the mails. I have configured sendmail on the RT machine
> but the mails are not getting sent. The maillog shows that mails are
> queued. I do not have direct network connection on this (RT) machine
> but I do have separate proxy server ( Squid on Red Hat 9) with
> broadband connection. In sendmail.mc file I have mentioned the ip
> address of the proxy server but still it is not working.
> /define(`SMART_HOST',`smtp.your.provider')/
>
>
>
> Please let me know if I can use proxy server for sending and receiving
> ( mail gateway ) the mails for RT. If yes then what I will have to do.
>
>
>
> Thanks.
>
> Prasad Deshpande
>
>
>
>
>
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