[rt-users] mass update of 20k tickets
Kevin Murphy
murphy at genome.chop.edu
Tue Jan 17 11:04:35 EST 2006
Ruslan Zakirov wrote:
> With command-line perl script.
>
> On 1/17/06, Alek Cesarz <acesarz at crowley.pl> wrote:
>
>> hello rt-users,
>> does anybody have any idea of how to update 20 000 tickets
You can use the Perl API (not sure what documentation is available) or
the command-line 'rt' utility (which is less flexible but OK for
changing some things). '$RTHOME/bin/rt help' and some experimentation
will get you started with the latter.
I started a wiki page for the 'rt' utility:
http://wiki.bestpractical.com/index.cgi?RtCommandLine
Everyone, please let me know if it is accurate (it's not very lengthy yet).
-Kevin Murphy
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