[rt-users] mass update of 20k tickets

[Mike Patterson]

I'd love to see an example perl script using the API (not CLI) to do a 
simple operation (e.g. resolve all tickets with ticket number bigger 
than 1000). 

I realize that the CLI could handle a simple query, but the CLI isn't 
flexible enough for some operations (e.g. custom field updates).
I'm currently trying to figure out the best method for mass ticket 
custom field updates based on attributes of the requestor.

Thanks in advance.

Mike

-- 
Mike Patterson
Systems Manager
UC Berkeley Extension