[rt-users] Need Help Thank you !

[Ruslan Zakirov]

On 1/17/06, sc2 at gmx.at <sc2 at gmx.at> wrote:
> Hello
> I have a problem where i dont know what to do know
> I testet it with ´version 3.4.2 and 3.4.5 (btw version information of 3.4.5
> on main page is not correct)
> Since 2 days tracker does not work anymore smooth/fast, in this situations !
> a.) looking tickets / tickets in queue = fast like normal
> b.) solving tickets = fast like normal
> but c.) Solving tickets with reply to creator, with content or answer a
> ticket with content (and solving or not solving) is horrible slow .
> I try to  take a other database from a known workable fast tracker its slow
> like the other db.
> I think something goes wrong when he trys to sen the text to the creator.
> how i can debug this ? apache and mail logs seems ok
most probably slowness is result interaction with mailer program. RT's
mailer module opens mailer program (configurable) and waits (may be
not) for it.

Please send RT config: $MailCommand and $SendmailArguments.

> i only can thank everyone who trys to help me
> thx bye
> richard dommayer
>
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--
Best regards, Ruslan.