[rt-users] Need Help Thank you !

[sc2 at gmx.at]

Hello
a.) Thx for your help!
b.) MailCommand = "sendmail" (i use sendmail)
c.) Arguments are "-oi"
i think too it has something to do with sendmail / give the content data to 
the mailer but i dont know where is the failure / why its so slow.
i reinstalled rt, sendmail too no errors in logs
the question is how to debug it

----- Original Message ----- 
From: "Ruslan Zakirov" <ruslan.zakirov at gmail.com>
To: <sc2 at gmx.at>
Cc: <rt-users at lists.bestpractical.com>
Sent: Tuesday, January 17, 2006 7:33 PM
Subject: Re: [rt-users] Need Help Thank you !


> On 1/17/06, sc2 at gmx.at <sc2 at gmx.at> wrote:
>> Hello
>> I have a problem where i dont know what to do know
>> I testet it with ´version 3.4.2 and 3.4.5 (btw version information of 
>> 3.4.5
>> on main page is not correct)
>> Since 2 days tracker does not work anymore smooth/fast, in this 
>> situations !
>> a.) looking tickets / tickets in queue = fast like normal
>> b.) solving tickets = fast like normal
>> but c.) Solving tickets with reply to creator, with content or answer a
>> ticket with content (and solving or not solving) is horrible slow .
>> I try to  take a other database from a known workable fast tracker its 
>> slow
>> like the other db.
>> I think something goes wrong when he trys to sen the text to the creator.
>> how i can debug this ? apache and mail logs seems ok
> most probably slowness is result interaction with mailer program. RT's
> mailer module opens mailer program (configurable) and waits (may be
> not) for it.
>
> Please send RT config: $MailCommand and $SendmailArguments.
>
>> i only can thank everyone who trys to help me
>> thx bye
>> richard dommayer
>>
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>
>
> --
> Best regards, Ruslan.
>