[rt-users] Cannot install RTIR

[kurt]

This worked, I think.   I followed the steps in the README and all
seemed fine, but when i log into RT I do not get the RTIR selection in
the left column.  RTIR is working, the Queues are there and I can get
to RTIR by adding *RTIR/index.html* to my RT URL.

How can i get this link?

On 1/17/06, Ruslan Zakirov <ruslan.zakirov at gmail.com> wrote:
> On 1/18/06, kurt <kurta59 at gmail.com> wrote:
> > After downloading and un-tarring the latest version of rtir, I cd into
> > the rtir directory and run perl Makefile.PL.
> >
> > This is the error i get:
> >
> > [root at nssrt rtir-1.1.4]# perl Makefile.PL
> > Can't locate inc/Module/Install.pm in @INC (@INC contains: /
> >
> > <SNIP>
> >
> > Makefile.PL line 1.
> > BEGIN failed--compilation aborted at Makefile.PL line 1.
> >
> > No problem, right?  I installed the missing modules and accepted the
> > install of the dependencies
> >
> > perl -MCPAN -e 'install Module::Install'
> >
> > then I re-ran the perl Makefile.PL  with THIS error.
> >
> > [root at nssrt rtir-1.1.5]# perl Makefile.PL
> > include /root/rtir-1.1.5/inc/Module/Install.pm
> > Cannot autoload main - main::AUTOLOAD at
> > /root/rtir-1.1.5/inc/Module/Install.pm -
> > /usr/lib/perl5/site_perl/5.8.5/Module/Install.pm line 45.
> >
> > I double checked the Module-Install here:
> >
> > [root at nssrt rtir-1.1.5]# perl -MCPAN -e 'install Module::Install'
> > CPAN: Storable loaded ok
> > Going to read /root/.cpan/Metadata
> >  Database was generated on Mon, 16 Jan 2006 11:12:18 GMT
> > Module::Install is up to date.
> >
> > Now what?  Has anyone seen my problem?
> install also Module::Install::RTx from CPAN and try again. Really this
> is problem of the tarball, because it should contain inc/ dir and you
> shouldn't install this modules.
>
>
>
> --
> Best regards, Ruslan.
>