[rt-users] RE: SeeQueue does not add Queue to Qick search list

[Oliver Rahn]

On Wed, 4 Jan 2006, Schultz, Eric wrote:

Hi,

> The ShowTicket right is needed to see a queue in the Quick search list. 
> This is a handy feature.  For instance, if you have a queue for 
> sensitive issues - you may want people to be able to see the queue so 
> they can create tickets in it, but you don't want them to be able to see 
> all other tickets in the queue (just their own).  So you give the 
> Requestor group ShowTicket for that queue, but not the Everyone group.

hmm i tested this configuration but the user has still no QuickSearch for 
the Todo queue.

Everyone have the SeeQueue right and the owner has the ShowTicket right. 
But the owner gets no QuickSearch. I am missing something?

Regards Oliver