[rt-users] Re: RE: SeeQueue does not add Queue to Qick search list

[Brendan Arnold]

Oli,

Yeah unfortunately that's the conclusion I came to too after following
the same instructions in RT Essentials.

I suppose it could be possible to hack the Perl code but I'm novice
when it comes to Perl.

Regards,

Brendan

On 1/20/06, Oliver Rahn <or at schlachtfest.de> wrote:
> On Fri, 20 Jan 2006, Brendan Arnold wrote:
>
> Hi Brendan,
>
> > For the queue to appear in the Quick search you need to set the
> > ShowTicket right to Everyone (for some reason just assigning
> > ShowTicket to the Owner is not enough - this may be a bug)
>
> thanks for your response, but when i set the this right to Everyone
> then the queue isn't personalized anymore.
>
> I followed the example todo list in the book rt essentials. But maybe
> you are right and it's a bug.
> What a pity, it is a nice feature and it would be great if the people
> could see the number of their todo task in the quick search view.
>
> Thanks
>
> Oli
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