[rt-users] Owners pull down menu contains too many users

[Fran Taylor]

The only group right set for unprivileged is "Create Ticket".  I can't find 
any other unprivileged rights in any other setting.

Any other ideas?

Thanks!

--Fran

  At 09:12 PM 1/21/2006, Rick Russell wrote:

>Check your global (and if applicable, queue) group rights. Make sure that
>unprivileged users DO NOT have the "OwnTicket" right.
>
>Rick R.
>
>Fran Taylor wrote:
> > Hello,
> >
> > I'm in the process of upgrading to RT3.4.2 from RT2.0.11. One small snag..
> >
> > In RT 3.4.2, the Owners pull down menu (in the Query Builder) is
> > displaying all privileged and unprivileged users. It contains thousands
> > of names instead of only my inhouse privileged users. In RT 2.0.11, this
> > was the default behavior.
> >
> > Can someone fill me in on how to fix this?
> >
> > Thanks!
> >
> > Fran Taylor
> >
> > 
> ----------------------------------------------------------------------------------------------
> >
> > Fran Taylor
> > Director, QA and Support
> > WebSideStory, Search & Content Solutions
> > 650-244-5604 (office)
> > 650-244-1401 (fax)
> >
> >
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>

----------------------------------------------------------------------------------------------
Fran Taylor
Director, QA and Support
WebSideStory, Search & Content Solutions
650-244-5604 (office)
650-244-1401 (fax)