[rt-users] Can't change subject before autoreply and notify

[O'Brien, Kevin]

I'm trying to modify the subject of an incoming ticket of a specific
queue but I'm running into a problem.  I have a queue-specific scrip
setup to modify the subject using $TicketObj->SetSubject.  However, the
global scrips that notify the requestor and CC's don't see the subject
change so the initial e-mails that go out don't have the new subject.
I've tried switching the stage to TransactionBatch but it didn't help.
Any ideas on how I can get the Subject changed before any e-mails go
out?

-=Kevin=-

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