[rt-users] Line formatting stripped on text areas?

[Sklutch]

Hello, everyone!

Is there a way to keep the line/message formatting (even in plain text) 
for things put into the custom field?  I have a custom field that I use to 
store packet captures/session data and it looks as though all of the 
formatting is stripped when it gets put into the db, making the eventual 
ticket look most confusing. I didn't see any options to keep the 
formatting of the submitted contents on field creation, nor have I noticed 
any flags in the configuration that would allow this.

What simple task/trick have I managed to miss thing time? *grin*


sklutch