[rt-users] How to add attachements with Reply

[Werner van den Berg]

Hi,


Is there an easy way to add attachments when I reply from within RT?

The option "Attach" redirects you to a local folder, but what if you want to
add an attachment that is already part of the ticket? Currently I have to
download the attachement, save it in a local folder, then re-attach it to my
Reply (which is time-consuming and likely unnecessary).

Any alternative?

I am working with RT v3.4.4


Best Regards,

Werner van den Berg

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Werner van den Berg                           
Support Administrator                         
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