[rt-users] an unusual request...

[Drew Barnes]

Do you mean swiping a card, or just entering credentials?

If you search on the wiki, you should find something about making custom 
fields required.  I would imagine this could be included in the 
Approvals process.  It would definitely be worth a look.

Francois Meehan wrote:
> Hi all,
>
> I have a customer in the scientific industry. They are working in what is
> call a "GLP" (good laboratory practices) environment, very strict.
>
> They are using RT and would like to use the approval facility.
>
> The only problem, they require that just before someone approves a
> request, he/she must be prompted by the application to enter his
> credentials. That for each approval to be done, and a record of the
> authentication is to be kept with the request.
>
> Is this ever possible?
>
> Regards,
>
>
> Francois
>
>
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-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati