[rt-users] an unusual request...

[Francois Meehan]

Hi,

It is only required to enter credentials.

I had a look at the "CustomFieldsOnUpdate", not sure how to use it for our
problem.

Thanks for the advise,


François


> Do you mean swiping a card, or just entering credentials?
>
> If you search on the wiki, you should find something about making custom
> fields required.  I would imagine this could be included in the
> Approvals process.  It would definitely be worth a look.
>
> Francois Meehan wrote:
>> Hi all,
>>
>> I have a customer in the scientific industry. They are working in what
>> is
>> call a "GLP" (good laboratory practices) environment, very strict.
>>
>> They are using RT and would like to use the approval facility.
>>
>> The only problem, they require that just before someone approves a
>> request, he/she must be prompted by the application to enter his
>> credentials. That for each approval to be done, and a record of the
>> authentication is to be kept with the request.
>>
>> Is this ever possible?
>>
>> Regards,
>>
>>
>> Francois
>>
>>
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>
> --
> Drew Barnes
> Applications Analyst
> Raymond Walters College
> University of Cincinnati
>
>