[rt-users] New Install

[Goddard Lee]

Check out the wiki on the website (or buy the book, it's worth it) and
look under Customisation.
 
Or copy all of /opt/rt3/share to /opt/rt3/local, and modify what you
copied. 
 
But you will probably find it is worth spending the time doing some
little reading, since you'll learn how to do cusomisation is such a way
as it doesn't get over-written with minor version changes. (There's a
topic on the Wiki called something like CleanlyCustomizeRT).
 

Lee Goddard
Consultant Internet Application Analysis/Development
European Aviation Safety Agency www.easa.eu.int 

	-----Original Message-----
	From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Joe
Harbison
	Sent: 26 January 2006 16:10
	To: rt-users at lists.bestpractical.com
	Subject: [rt-users] New Install
	
	

	I have installed rt and am having trouble with few items:

	 

	Under the "10 Highest Priorities I Own"

	 

	The link under the ticket number works fine...but the link under
the actual description is not valid...here is a code sample of this
page:

	<div class="titlebox-content" id="TitleBox--/index.html------10
highest priority tickets I own---0">

	 

	 

	 

	<table border="0" cellspacing="0" cellpadding="1" width="100%">

	 

	<tr class="collection-as-table">

	<th class="collection-as-table">#</th><th
class="collection-as-table">Subject</th><th
class="collection-as-table">Priority</th><th
class="collection-as-table">Queue</th><th
class="collection-as-table">Status</th></tr>

	 

	 

	 

	<tr class="oddline" ><td class="collection-as-table" ><a
href="/rt/Ticket/Display.html?id=4">4</a></td><td
class="collection-as-table" ><a href="/Ticket/Display.html?id=4">Test to
open new ticket # 3</a></td><td class="collection-as-table" >0</td><td
class="collection-as-table" >engineering</td><td
class="collection-as-table" >new</td></tr>

	 

	</table>

	 

	 

	The first reference is correct...and the second is missy the
full path "/rt" ...is there someone I can edit this...

	 

	Thanks,

	 

	 

	Joe

	 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20060127/19e7564f/attachment.htm>