[rt-users] secret queues with restricted access

[Schultz, Eric]

Sure.  Just don't give the default groups (Everyone, Unprivileged,
Privileged) SeeQueue or ShowTicket or anything like that.  That's the
nice thing about the RT ACLs is that they start very restrictive, and
you can ease it as much as you want.  It won't show up in Quick Search
or in "New ticket in" or anything like that for anyone but those you
explicitly give permission to.

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf 
> Of Luke Vanderfluit
> Sent: Tuesday, January 31, 2006 2:12 PM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] secret queues with restricted access
> 
> Hi.
> 
> I want to create a queue that is not visible to the bulk of RT users. 
> Only a few.
> So only a select number of users will have access AND be able 
> to see the 
> queue.
> That means it should only show up in a queue listing for 
> those specific 
> logins.
> 
> I'm sure this can be done with a customised script but can it be done 
> with existing config options?
> Thanks for any help.
> Kind regards.
> 
> -- 
> Luke