[rt-users] secret queues with restricted access

Mike Patterson mikep at uclink.berkeley.edu
Tue Jan 31 18:13:44 EST 2006


Luke,

There are "global" group and user rights as well as "queue" specific 
group and user rights.
Because I want different access for different queues, I set most of my 
rights at the queue level (instead of global level).

In order to do what you want you'd grant specific permissions at the 
queue level, then revoke grander permissions at the "global" level.

I'd recommend printing out a copy of the page with global permissions 
before you mess around with it.

Queue rights: Configuration - Queue - Select the queue you want - group 
rights.
Global rights: Configuration - Global - Group rights

Thanks,
Mike

-- 
Mike Patterson
Systems Manager
UC Berkeley Extension




More information about the rt-users mailing list