[rt-users] Grabbing CF's from ticket

Ben Blakely BBlakely at blink.ca
Wed Jul 5 10:42:11 EDT 2006


Hello All,

 

I have a ticket queue with a bunch of CF's wrapped around it. What im
trying to do is, on creation of that ticket, I want to dump all the
custom field values into the email using a template that creates an
approval ticket. All that stuff is done, but im not to sure  how to grab
the values from the cf's and put them into the approval ticket.

 

Any help would be appreciated.

 

Ben

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