[rt-users] Emails in html format

Robin Ericsson lobbin at gmail.com
Wed Jul 5 03:01:31 EDT 2006

On 7/5/06, Marie Gellbäck <marie.gellback at jadestone.se> wrote:
> Hello,


> But I would like to customize the setup in some ways to make the system look
> more like our other services. That is why I would like to customize the
> messages sent from RT. The emails should contain images as well as different
> colours if it is possible, so that is why I would like to send the emails in
> html format instead of in plain text.

RT forces Content-Type: text/plain in SendEmail.pm (or something like
that). What I did was to remove this in an overlay and move the
content-type header into the template.

Somehow, templates without content-type header still recevies the
header somewhere so that wasn't a problem for us either.


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