[rt-users] Grabbing CF's from ticket
Ruslan Zakirov
ruslan.zakirov at gmail.com
Wed Jul 5 12:39:05 EDT 2006
http://wiki.bestpractical.com/index.cgi?AddCustomFieldsValuesToMail
and templates section at http://wiki.bestpractical.com/index.cgi?Contributions
On 7/5/06, Ben Blakely <BBlakely at blink.ca> wrote:
>
>
>
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> Hello All,
>
>
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> I have a ticket queue with a bunch of CF's wrapped around it. What im trying
> to do is, on creation of that ticket, I want to dump all the custom field
> values into the email using a template that creates an approval ticket. All
> that stuff is done, but im not to sure how to grab the values from the cf's
> and put them into the approval ticket.
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> Any help would be appreciated.
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> Ben
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--
Best regards, Ruslan.
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