[rt-users] Unmerge tickets
Roy El-Hames
rfh at pipex.net
Wed Jul 5 11:22:28 EDT 2006
Hi ;
Have anyone tried an unmerge function for tickets that have been merged
..I am sure my users are not the only one that merge tickets they should
n't have then call me to unmerge them ..
I 've started on the function but I am stuck with differentiating the
requestors and AdminCC for each ticket that should be unmerged .. any
pointers will be greatly appreciated.
the system is rt-3.6 on apache2 and mysql 5
Roy
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