[rt-users] RT upgrade problem ver 3.2.1. to 3.4.5

[himira ratnatilake]

Hi, 
I manage to do 2 steps of upgrading the pg database. But in the 
"insert" section it gives following errors.
---------------------------------------------------------------------------
#/var/www/localhost/rt/rt-3.4.5/sbin/rt-setup-database --action insert
--datadir /var/www/localhost/rt/rt-3.4.5/upgrade/3.3.0 --dba rtuser

DBD::Pg::st execute failed: ERROR:  permission denied for relation users
RT::Handle=HASH(0x8953f2c) couldn't execute the query 'SELECT  * FROM
Users WHERE LOWER(Name) = LOWER(?)'
at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Handle.pm line
506

DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0x8953f2c)',
'SELECT  * FROM Users WHERE LOWER(Name) = LOWER(?)', 'RT_System') called
at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Record.pm line
1218

DBIx::SearchBuilder::Record::_LoadFromSQL('RT::CurrentUser=HASH(0x8b88368)', 'SELECT  * FROM Users WHERE LOWER(Name) = LOWER(?)', 'RT_System') called at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Record.pm line 1133

DBIx::SearchBuilder::Record::LoadByCols('RT::CurrentUser=HASH(0x8b88368)', 'LOWER(Name)', 'HASH(0x8b8844c)') called at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Record/Cachable.pm line 137

DBIx::SearchBuilder::Record::Cachable::LoadByCols('RT::CurrentUser=HASH(0x8b88368)', 'LOWER(Name)', 'HASH(0x8b8844c)') called at //usr/share/webapps/rt/3.4.5/hostroot/rt-3.4.5/lib/RT/Record.pm line 392
        RT::Record::LoadByCols('RT::CurrentUser=HASH(0x8b88368)',
'Name', 'RT_System') called
at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Record.pm line
1078

DBIx::SearchBuilder::Record::LoadByCol('RT::CurrentUser=HASH(0x8b88368)', 'Name', 'RT_System') called at //usr/share/webapps/rt/3.4.5/hostroot/rt-3.4.5/lib/RT/CurrentUser.pm line 254
        RT::CurrentUser::LoadByName('RT::CurrentUser=HASH(0x8b88368)',
'RT_System') called
at //usr/share/webapps/rt/3.4.5/hostroot/rt-3.4.5/lib/RT.pm line 153
        RT::Init() called
at /var/www/localhost/rt/rt-3.4.5/sbin/rt-setup-database line 435

main::insert_data('/var/www/localhost/rt/rt-3.4.5/upgrade/3.3.0/content') called at /var/www/localhost/rt/rt-3.4.5/sbin/rt-setup-database line 100
DBD::Pg::st execute failed: ERROR:  permission denied for relation users
RT::Handle=HASH(0x8953f2c) couldn't execute the query 'SELECT  * FROM
Users WHERE LOWER(Name) = LOWER(?)'
at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Handle.pm line
506

DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0x8953f2c)',
'SELECT  * FROM Users WHERE LOWER(Name) = LOWER(?)', 'Nobody') called
at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Record.pm line
1218

DBIx::SearchBuilder::Record::_LoadFromSQL('RT::CurrentUser=HASH(0x8b884dc)', 'SELECT  * FROM Users WHERE LOWER(Name) = LOWER(?)', 'Nobody') called at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Record.pm line 1133

DBIx::SearchBuilder::Record::LoadByCols('RT::CurrentUser=HASH(0x8b884dc)', 'LOWER(Name)', 'HASH(0x8b88524)') called at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Record/Cachable.pm line 137

DBIx::SearchBuilder::Record::Cachable::LoadByCols('RT::CurrentUser=HASH(0x8b884dc)', 'LOWER(Name)', 'HASH(0x8b88524)') called at //usr/share/webapps/rt/3.4.5/hostroot/rt-3.4.5/lib/RT/Record.pm line 392
        RT::Record::LoadByCols('RT::CurrentUser=HASH(0x8b884dc)',
'Name', 'Nobody') called
at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Record.pm line
1078

DBIx::SearchBuilder::Record::LoadByCol('RT::CurrentUser=HASH(0x8b884dc)', 'Name', 'Nobody') called at //usr/share/webapps/rt/3.4.5/hostroot/rt-3.4.5/lib/RT/CurrentUser.pm line 254
        RT::CurrentUser::LoadByName('RT::CurrentUser=HASH(0x8b884dc)',
'Nobody') called
at //usr/share/webapps/rt/3.4.5/hostroot/rt-3.4.5/lib/RT.pm line 157
        RT::Init() called
at /var/www/localhost/rt/rt-3.4.5/sbin/rt-setup-database line 435

main::insert_data('/var/www/localhost/rt/rt-3.4.5/upgrade/3.3.0/content') called at /var/www/localhost/rt/rt-3.4.5/sbin/rt-setup-database line 100
-----------------------------------------------------------------------------

Can anybody guess what may be the problem?

Thanks..
/himira

On Wed, 2006-07-05 at 06:41 +0200, Quentin Garnier wrote:
> On Wed, Jul 05, 2006 at 09:44:04AM +0600, himira ratnatilake wrote:
> > Olnly versions 3.1.0/  3.1.15/ 3.1.17/ 3.3.0/  3.3.11/ are in
> > the /etc/upgrade. No schema/acl for 3.2.1
> > I thought no need of db upgrade, but it seems need to upgrade as
> > when I create new db with rt-3.4.5 it works perfectly, problem
> > comes with the previous db(3.2.1)
> 
> Excerpt from README:
>      For each item in that directory whose name is greater than
>      your previously installed RT version, run:
> 
> 3.2.1 < 3.3.0 < 3.3.11
> 
> The versions listed in that directory are the ones when the database
> schema changed, not anything else.
> 
> > On Tue, 2006-07-04 at 08:43 +0200, Quentin Garnier wrote:
> > > On Tue, Jul 04, 2006 at 10:58:47AM +0600, himira ratnatilake wrote:
> > > > I have tried to upgrade rt from 3.2.1 to 3.4.5 in a gentoo system. I
> > > > didn't change anything on the database. When I try to import the
> > > > previous db it gives so many errors. 
> > > > Then I remove the db and directly import the db. Then rt doesn't work 
> > > > correctly it gives error like  
> > > 
> > > Well, you *do* have to change the database.  Look at the README file,
> > > step 7 of the section "GENERAL INSTALLATION".
> 



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