[rt-users] Templates for queue structure

[David Smithson]

Hi all.  It seems that it would be a nice feature to be able to define
template queues.  So that semantics are not confused here, what I'm
seeking is a way to 'copy' a queue structure and edit it.  I intend to
have multiple queues with the same group rights, user rights, custom
fields, etc.  It would be nice to be able to choose a template queue
during the queue creation process.

Does anybody else wish to have this functionality?

Has anybody devised command-line scripts that handle this type of thing?

Thanks.

David Smithson
________________________________________
ActivSupport, Inc.
Your Flexible IT Partner
Microsoft Gold Partner -- Small Business Specialist
http://www.activsupport.com
Director of Technical Services
Direct: (415) 869 2991 
________________________________________
Technical Support Hotline: (415) 979 9285 
CLICK HERE FOR ONLINE SUPPORT