[rt-users] OwnTicket ACL

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Mon Jul 10 08:39:11 EDT 2006

You mean the role Owner can have the right of OwnTicket not assigned, 
rather than denied, don't you?  I assumed this was by design because a 
user must have that right before they can become an Owner.  In every 
install I have done, the OwnTicket right is assigned to a group on a 
per-queue basis.


taan wrote:
> A stupid question:
> Why can the role of "Owner" be denied the right "Own Ticket"?
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Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati

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