[rt-users] 3.6 continual re-login issue

Kaylea Hascall khascall at midway.uchicago.edu
Tue Jul 11 14:19:02 EDT 2006

Hello all,

I got fed up with trying to make my previous RT install work and removed it,
and now I'm running 3.6. The problems I was having with 3.4 are gone, but
there's a new problem.

Every time I click on anything, I have to log in again. It saves my 'state'
as I go -- logging in again gives me the 'result' of my click. Click, log in,
see confirmation screen, click, log in, see next menu, etc. Apache logs don't
reveal any problems, and RT isn't logging any errors to its logfile.

I searched the archives and corresponded with Shawn Plummer of CIT SUNY
Geneseo, who reported the same (or similar) issue to the list back when 3.6
came out, and neither of us have come to any resolution.

Has anyone found a fix for this problem? I'm running gentoo, mysql, apache2,
mod_perl -- a combination which worked under 3.4 right up until I broke it by
updating my perl modules. Maybe it is still a perl module versioning issue,
but I don't know which module to blame :/

Kaylea Hascall                     (773) 834-4117 or khascall at uchicago.edu
Technology & Scholarly Computing         http://nsit.uchicago.edu/academic
Assistant Director: Academic Technologies      NSIT, University of Chicago   

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