[rt-users] Packet ticket send out?

Zhiming Liu liuzmus at yahoo.com
Thu Jul 13 19:36:58 EDT 2006

Hi, Does anyone know how to do this with RT? when user
creates a new ticket, selects a customfield value like
yes, then click on Create button, RT automatically
packet the ticket information and email to an email
address. And it can do the same thing when it closes a
ticket. Thanks, Zhiming.

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