[rt-users] RTx::Statistics

Kelly F. Hickel kfh at mqsoftware.com
Mon Jul 17 20:27:19 EDT 2006


OK, Well, I've the current maintainer for the package, that's why I was
asking.

I'm (still) swamped at the moment, hopefully I'll have a chance to
upgrade my test box to 3.6 next week, and can start taking a look at why
it doesn't work.  Most likely guess is the changes that made it use the
same presentation logic for the tables as the search pages did.  They
may have changed quite a bit.....

-Kelly

> -----Original Message-----
> From: Mathew [mailto:jokermjs19 at comcast.net]
> Sent: Monday, July 17, 2006 10:25 PM
> To: Kelly F. Hickel
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] RTx::Statistics
> 
>  From what I've seen, RTx::Statistics has much more capability than
the
> built-in reports offered with v3.6.0.  I would like to see Statistics
> work with v3.6.0 but unfortunately it doesn't.  At the moment, as I
> recommended earlier, I would avoid it.  When the author (or another
> knowledgeable and motivated person) decides to update it, I'll
consider
> it.  But again, until then, I'm avoiding it.
> 
> Mathew Snyder
> 
> Kelly F. Hickel wrote:
> > So, no one has an opinion?  Yeah, RIGHT!  ;->
> >
> > -Kelly
> >
> >
> >> -----Original Message-----
> >> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> >> bounces at lists.bestpractical.com] On Behalf Of Kelly F. Hickel
> >> Sent: Tuesday, July 11, 2006 5:25 AM
> >> To: theillien; Mike Coakley
> >> Cc: rt-users at lists.bestpractical.com
> >> Subject: RE: [rt-users] RTx::Statistics
> >>
> >> The information that I had was that Statistics probably wouldn't be
> >> needed with RT 3.6 because of the built in reports, so I haven't
done
> >> much with it so far.  Of course, I don't have 3.6 running yet
either,
> >> I've been swamped with a ton of other things.
> >>
> >> So, time for a poll: How many folks think that RTx::Statistics is
> >>
> > still
> >
> >> needed, given the functionality in RT v3.6.0?
> >>
> >> --
> >>
> >> Kelly F. Hickel
> >> Senior Software Architect
> >> MQSoftware, Inc
> >> 952.345.8677
> >> kfh at mqsoftware.com
> >>
> >> -----Original Message-----
> >> From: rt-users-bounces at lists.bestpractical.com
> >> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of
> >>
> > theillien
> >
> >> Sent: Monday, July 10, 2006 7:47 PM
> >> To: Mike Coakley
> >> Cc: rt-users at lists.bestpractical.com
> >> Subject: Re: [rt-users] RTx::Statistics
> >>
> >> I haven't got this working on my installation of v3.6.0 either.  I
> >>
> > think
> >
> >> it needs major work in order for it to be compatible.  Right now
I'm
> >> just relying on the built-in reports with v3.6.0.  Perhaps when
> >> RTx::Statistics is made to work with it I'll see about integrating
but
> >> until then, I'm avoiding it like the plague.
> >>
> >> Mathew Snyder
> >>
> >> Mike Coakley wrote:
> >>
> >>> Is this working with RT 3.6.0. I just did a clean install and it
> >>>
> > isn't
> >
> >>> working for me. Just hangs on some of the graph pages where I have
> >>>
> > to
> >
> >>> restart my Apache. On other pages I don't get any graph just the
> >>>
> >> "Result
> >>
> >>> Graph" alt text.
> >>>
> >>> Thanks,
> >>>
> >>>
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